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Legal Information


This agreement applies as between you, the User of this Website and Villa Farm, the owner(s) of this
Website. Your agreement to comply with and be bound by these terms and conditions is deemed to
occur upon your first use of the Website. If you do not agree to be bound by these terms and
conditions, you should stop using the Website immediately.

  1. Definitions and Interpretation
    In this Agreement the following terms shall have the following meanings:

    “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

    “Villa Farm” means Villa Farm, Main Road, Great Steeping, Spilsby, Lincolnshire, PE23 5PN;

    “Service” means collectively any online facilities, tools, services or information that Villa Farm makes available through the Website either now or in the future;

    “System” means any online communications infrastructure that Villa Farm makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

    “User” / “Users” means any third party that accesses the Website and is not employed by Villa Farm and acting in the course of their employment; and

    “Website” means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.

    “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

    “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the (Data Protection Act 1998) OR (EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”));
  2. Intellectual Property
    2.1     All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Villa Farm, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

    2.2    Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Villa Farm.

    2.3    Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
  3. Links to Other Websites
    This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Villa Farm or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
  4.  Links to this Website
    Those wishing to place a link to this Website on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Villa Farm. To find out more please contact us by email at or write to us at our postal address.
  5. Privacy
    Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please see below.
  6. Disclaimers
    6.1    Villa Farm makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.

    6.2     No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

    6.3    Whilst Villa Farm uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
  7. Availability of the Website and Modifications
    7.1    The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

    7.2     Villa Farm accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

    7.3    Villa Farm reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
  8.   Limitation of Liability
    8.1    To the maximum extent permitted by law, Villa Farm accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

    8.2    Nothing in these terms and conditions excludes or restricts Villa Farm’s liability for death or personal injury resulting from any negligence or fraud on the part of Villa Farm.

    8.3  Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

Privacy Policy

This document forms part of the Villa Farm Terms for the website (the “Site”) and should be read in conjunction with it. Terms and expressions used in this document but not otherwise defined shall have the same meanings as are ascribed to them in the Villa Farm Terms and Conditions.

We want you to know that we respect the privacy of every individual who visits the Site and every individual who contacts us. We set out below what information we learn about you when you visit the Site, what we do with that information, and how you can change the information we have.

What information do we collect and how do we use it?
Our site uses Google Analytics, this collects and analyse anonymous usage information, enabling us to better understand how our site is used. When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out an Online Contact Form, send us an e-mail message or send us your email address.

If you provide personally identifiable information about yourself such as your name, address, telephone number (“Personal Data”) by registering on a page, by completing an Online Contact Form, by filling out a survey, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you complete the Online Contact Form or send us an email we will use the Personal Data you submit to provide the information you have requested or we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Data to contact you in the manner (if any) specified on the Online Contact Form or communication from you.

We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it. Your data will be stored in the UK only and we can reassure you that all efforts are taken to ensure that it is safe. Or wish us to delete Personal Information you have submitted through the Site please send an e-mail to The Data Controller at or contact us at: Villa Farm, Main Road, Great Steeping, Spilsby, Lincolnshire,
PE23 5PN. Villa Farm is registered with the Information Commissioner’s Office (ICO) for Data Protection purposes, registration number: ZB492712.

Non-Personally-Identifiable Information collected automatically
We may collect information about you that is not personally identifiable, such as the type of Internet browser and operating system you use, or the domain name of the website or the advertisement from which you linked to the Site.

When you view the Site we may store some information on your computer. This information will be in the form of a “Cookie”. “Cookies” are small pieces of information that are stored on your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies, but you can usually change your browser to
prevent all Cookies or receive a warning before a Cookie is stored.

Protection of Personal Information
As required by the UK Data Protection Legislation, we follow strict security measures in the storage and disclosure of Personal Information to prevent unauthorised access.

We may disclose your Personal Information to any of our subsidiary or affiliated companies, to our agents or representatives or to other users for the purposes set out above. This may mean that your Personal Information is transferred outside the European Economic Area (“EEA”). By submitting your Personal Information to us you consent to such transfer even if such transfer is out of the EEA. Please let us know at the address above if you do not consent to the transfer of your Personal
Information in this manner.

We may also disclose your Personal Information to third parties where you request certain services or information through the Site. If those services are provided by a third party that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request, even if that third party is not within the EEA.

We do not currently sell, trade or rent Personal Information to third parties. However we may choose to do so in the future but only with trustworthy third parties. Should you not wish us to do use your Personal Information for this purpose please e-mail or write to us at the contact address listed above.

Any communication or material (including Postings) you transmit to the Site by email or otherwise for publication may be edited by us or on our behalf and may or may not be posted to the Site at our sole discretion. Where such communication or material contains Personal Information about you, please notify us if you do not wish such Personal Information to be disclosed.

You should be aware that if you voluntarily disclose Personal Information on any User generated pages, that information can be collected and used by others and may result in unsolicited messages from other parties.

By using the Site you consent to our collection and use of your Personal Information as stated above. If we decide to change our privacy policy, we will post a notice to that effect on the Site and such change will be effectual from the date on which that notice is posted.

This document forms a part of Villa Farm Terms and Conditions of Use and should be read in conjunction with it. In the event of any inconsistency between the terms of this document and Villa Farm Terms and Conditions of Use, Villa Farm Terms and Conditions of Use shall prevail.

Website Disclaimer

  • Villa Farm makes no warranty or representation that this website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, or that it will be secure.
  • Whilst every reasonable endeavour has been made to ensure that all information provided on this website will be accurate and up to date, Villa Farm makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of this website.
  • No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.
  • Commercial use of the information on this website is permitted, however Villa Farm makes no representation or warranty that the content of this website is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.
  • Whilst every reasonable effort has been made to ensure that any and all descriptions of services available from Villa Farm correspond to the actual services available, Villa Farm is not responsible for any variations from these descriptions.

Delivery Information

At present we only post within the UK

FREE delivery for UK orders over £25.00 (automatically applied at checkout)

A delivery charge of £4.95 will be applied to UK orders which are under £25.00

To save delivery charges, there is a “click and collect” option at checkout, which means you are able to order online and collect from Villa Farm. You will be contacted to arrange a suitable time.

Goods will be posted using Royal Mail, and we aim to dispatch within 3 working days
(please note working days are Mon-Fri, not including bank holidays)

In an unlikely occasion that the item you have ordered is out of stock, we will email you to let you know the estimated date of dispatch with the option to amend or cancel your order.


All prices are in £ inclusive of VAT and exclusive of delivery.


We hope that your order will be to your complete satisfaction, however if you are not happy with your purchase for any reason we offer a no-quibble 30 days returns policy.

Returns, unless defective, damaged or not as specified on your order confirmation, are returned at your own expense. We recommend that you return any items via a fully trackable delivery service. Refunds cannot be issued if a returned order has been lost in transit and fails to reach us. Proof of postage alone is not proof of receipt unfortunately.

When returning any goods please include a copy of your invoice or a note detailing your order details and send this inside the securely wrapped parcel, this way we can refund you accordingly.

Items must be returned unused and in a resalable condition, exactly as received. If received damaged we may make a deduction from your refund for loss in value of the goods.

We will not be able to issue a refund or send out a replacement without photographic evidence of the damaged item.